Marketing and Brand Management
Product Troubleshooting and Complaint Form
Download our Product Troubleshooting and Complaint Form Here!
If you or your clients are having technical problems with any of our products, we need you to supply the requested information in this document if we are to provide a replacement! Filling out this information completely allows us to respond to your situation as quick as possible, and allows us to diagnose any issues you maybe having as best we can.
FAQ’s
Q: Does Bio SB provide training to it’s distributors and their Sales Representatives?
A: Yes! Bio SB offers annual training in person and over the internet through webinars. Feel free to contact us for the next available training date!
Q: If a product doesn’t work, will you send a replacement?
A: We do not send a replacement until we receive the requested Troubleshooting Form and remaining product. The Troubleshooting form is under scrutiny of the US FDA and international regulatory agencies. Please advise your customers not to discard any products that are still under investigation!